A New Direction are hiring: Engagement Officer, Create Jobs Programme

We are looking for an Engagement Officer to be part of the Create Jobs team and lead on giving under-represented young Londoners access to employment in the creative, cultural and digital sectors.

Salary: £27k- £32k
Deadine: 16 October 2019, 9am


The Engagement Officers are essential to our programmes’ success, ensuring that everything from the engagement, recruitment and pastoral care of our young people to the production and delivery of programmes runs smoothly.

The role sits within the Engagement team of Create Jobs but also supports the Partnerships team with project reporting, programme design, production and delivery. This is a very creative and people-focussed role which would suit someone who is able to engage and communicate sensitively with all stakeholders; from our trainees right through to our employers and funders.

We are looking for someone with an awareness and keen interest in the creative, cultural and digital sectors, as well as excellent organisational skills, the ability to get stuck in and lots of creative ideas for how to set up efficient project management systems.

Key Responsibilities:

• Outreach - To lead on face to face and desk-based outreach to young people and referral partners in order to promote our creative training and employment programmes. This will include maintaining relationships with key referral partners and setting up and designing tailored information sessions.

• Recruitment – To lead on designing and delivering recruitment processes across a selection of our training and employment programmes. This will include shortlisting applications, ensuring programmes meet proposed aims for diversity, communicating with candidates and leading selection days.

• Programme support – To support the Programme Managers in programming and facilitating creative employment programmes. This will include having oversight of training courses, including the design and set up stages as well as including facilitating employability workshops, pastoral care of young people, partner liaison and managing ongoing support for participants.

• Reporting – To lead on drafting reports and monitoring programme outcomes with support from Programme Managers. This will include implementing evaluation frameworks, pulling updated data from Salesforce and coordinating regular updates with programme participants.

• Management – Acting as manager to a Project Assistant

• Alumni – To manage a growing network of participants who have taken part in our courses and ensure they are accessing opportunities and working towards employment. This will involve overseeing project assistants and an Engagement Coordinator to deliver 1:1 employability support and promote the Alumni programme, as well as providing occasional advice and guidance and supporting mentor matching.

Find a full job description and apply online 

04/10/2019 - 16/10/2019
Contact Name: 
A New Direction
Contact Email: 
Apply online